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Customer Stories

Pete Triantafilos, Costas Inn

Costas Inn is a family owned business since 1971. Pete Triantafilos initially needed a custom solution for Review site Response & Management, he now has our top tier, full service solution and has been a happy client for 4 years.

In 1971, the property known today as Costas Inn was purchased and, thus, began a commitment to excellence and quality that has now exceeded a quarter of a century. For over 40 years, Costas Inn continues to be family-owned and operated, serving a variety of tastefully prepared entrees, which are only comprised of the freshest and highest quality ingredients available. Costas also offers off-site catering services and supplies supermarkets with Costa’s own Seafood seasoning! Their world-famous crabs are flown in daily, hand sorted and graded to ensure only the freshest and fullest available. Zagat rated since 1999. Best Crabs, Best Pit Beef and rated by the Baltimore Business Journal and Baltimore Magazine.

"Restaurant Reputations is like having a 24-hour watchdog looking after you!" - Pete Triantafilos, Costas Inn

100% Risk Free! No Contract. No Commitments, Just Results!   Ready to get started >>

Review Responding

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Review Generation

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Social Media Posting

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Reputation Dashboard

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Restaurant Presence Builder

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Restaurant Damage Control

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Reputation Reports

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SMS Loyalty Marketing

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100% Full Service

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100% Risk Free! No Contract. No Commitments, Just Results!

Do It Yourself

  • Reputation Dashboard
  • Custom Review site (prevent bad reviews!)
  • Review Generation collateral
  • 24/7 Review Site Monitoring
  • Social Media Mention Tracking
  • Monitor Employee Social Media Accounts
  • Reputation Indicator alerts
  • Web & Email Notifications
  • Weekly & Monthly Trend Cloud Reports
  • Reputation Scores & Grading
  • Presence builder listings Platform
  • Individual Review Management
  • Competition Compare & Analysis
  • Post & Share Reviews
  • 24×7 Customer Support
  • No Commitment, No Contract!
    OR

    Create your own package>>
Get Started!

Premium

<< Includes all basic features plus:
  • We respond to your online Review sites*
  • We post custom content to social media sites*
  • We respond to Social Media Inquiries*
  • Solicit Customer Reviews
  • Custom email review templates
  • Listing  page Management*
  • Online Damage control defense
  • Employee Defamation protection
  • Flag / Removal of unfair / malicious reviews
  • Forward Social Leads
  • Monthly Reputation Audit
  • Dedicated local Support Rep
  • *Daily / within 24 hours*
  • No Commitment, No Contract!OR
    Create your own package>>
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Premium Plus

<< Includes all basic & premium plus:
  • Mobile Friendly website
  • Maintenance , hosting, security & updates*
  • SinglePlatform Menu Sync Package
  • Zenreach WIFI Marketing Package
  • Logo / Graphic creation*
  • Custom video teaser plus 2 social videos*
  • SEO Friendly blog and article creation*
  • *Monthly
  • No Commitment, No Contract!OR
    Create your own package>>
Get Started!

Products:

  • Review Generation
  • Full Service
  • On Site Kiosk
  • Reputation Reports
  • Restaurant Damage Control
  • Restaurant Dashboard
  • Restaurant Presence Builder
  • Restaurant Social Media Posting
  • Reputation Spy
  • Mystery Diner

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Contact:

Restaurant Reputations, a DHEG Co.
403 Mike Anthony Court
Bel Air, Maryland, 21015
(240) 529-3074

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