Justin Windle, Pappas RestaurantIn 1972, the recipe for Pappas' Famous Crab Cake was born, and for forty years, this secret recipe has remained unchanged and well guarded by the Pappas Family. Justin Windle, hired Restaurant Reputations to assist with their Review, Social and Reputation Management.
The famous Pappas crab cake has made its way into Baltimore Magazine, Maryland Life Magazine, City Paper, Food Network, Travel Channel, Cooking Channel and the hearts of many Baltimoreans! The latest venture, Pappas Restaurant & Sports Bar of Cockeysville, builds on Mark’s dreams, and with his son-in-law Justin at the helm, holding tight the secret crab cake recipe, the Pappas family is eager to serve the Northern Baltimore community, just as they have in Parkville since 1972. Thank you for being a part of this journey and with the help of valued customers like you, we hope to continue the Pappas tradition for years to come!
Steve Dellis, Michaels CafeMichael’s Café is a family-owned and operated restaurant located in Timonium, Maryland. Steve Dellis commissioned the services of Restaurant Reputations to assist with Social / Brand Awareness, and as he states, revenue is now up a massive 30%
In 1984, The Dellis family opened its doors to an establishment where the quality of the food, service and atmosphere made it an award-winning restaurant. Michael’s Café is now known for its famous homemade crab cakes; made from a secret family recipe with the finest ingredients that dates back over four generations; while offering a varied contemporary American menu with specialties in seafood and prime steaks, homemade soups, salads, and sandwiches, extensive weekend brunch and creative specials.
John Minadakis, Jimmys Famous SeafoodSince 1974, Jimmy’s Famous Seafood has been recognized as the premier restaurant of the Maryland delicacy known as the Crab Cake. "Johnny Crab Cakes" aka John Minadakis, reached out to Restaurant Reputations for assistance with Social Media Management, and Review Response solutions.
If this spot deserves fame for one thing, it’s the crab cakes. As Guy Fieri puts it, “This is 95 percent crab, 5 percent binding.” The crab cakes — which are about the size of your hand — are packed with fresh Maryland lump blue-crab meat. Another massive menu item is the Seafood UFO. The oversized slices of bread that hold this sandwich together can barely contain all the fillings: colossal crab cakes and crab-studded mac and cheese balls, along with mounds of fried shrimp, fried oysters and shrimp salad.
Pete Triantafilos, Costas InnCostas Inn is a family owned business since 1971. Pete Triantafilos initially needed a custom solution for Review site Response & Management, he now has our top tier, full service solution and has been a happy client for 4 years.
In 1971, the property known today as Costas Inn was purchased and, thus, began a commitment to excellence and quality that has now exceeded a quarter of a century. For over 40 years, Costas Inn continues to be family owned and operated, serving a variety of tastefully prepared entrees, which are only comprised of the freshest and highest quality ingredients available. Costas also offers off-site catering services and supplies supermarkets with Costa’s own Seafood seasoning! Their world famous crabs are flown in daily, hand sorted and graded to ensure only the freshest and fullest available. Zagat rated since 1999. Best Crabs, Best Pit Beef and rated by the Baltimore Business Journal and Baltimore Magazine.
Brian Boston, Milton InnChef/Operating Partner Brian Boston continues to exceed his guests expectations nightly with refined ambiance, decadent food and a wine cellar which features over 200 handpicked selections. Chef Boston utilizes the full services of Restaurant Reputations to manage his online digital presence.
The Milton Inn, a 276-year-old fieldstone building in Northern Baltimore County, is counted among Maryland’s historic treasures. The Milton Inn has been featured in books published by Life and Time magazines, and the wine cellar is considered one of the best on the East Coast. Over the years, the Inn has engendered a legacy of romance, and numerous couples have become engaged in its candlelit dining rooms and open air garden terrace. Many return to celebrate their personal milestones. For private parties and meetings in the Baltimore, Maryland area, the Milton Inn will help you plan every detail in keeping with its traditions of fine dining and warm hospitality.
Brandan Bell, Hightopps Backstage GrilleOpened in 2006, this family-owned and -operated sports bar and restaurant feels like it belongs at the beach. Brandan Bell, general manager and son of the owners hired Restaurant Reputations to review and revamp their Review Response, Review site analytics and Social Media Management systems.
At Hightopps Grille, the deck and the music may have you thinking you're having a drink at a beach-town bar even though you're looking out at a parking lot. It’s the type of place that requires staffing just for its parking lots — the type of people you’d expect to see at a concert venue or sporting event. Hightopps Backstage Grille, owned by James and Michelle Bell of Timonium, was a Fells Point “Hotspot” for 10 years. The restaurant found its roots in providing catering for big-name bands and celebrities throughout the U.S. Hightopps is a lively American bar & grill with events ranging from music & comedy acts to trivia & poker nights and we are proud to call them a client.
Billy Blocher, Red Brick StationAlmost 4 years of a relationship and Bill still believes that RestaurantReputations.com is providing the best quality reputation management for his restaurant.
The story of the Red Brick Station is really quite simple. They have designed and built RBS to be a place where people will want to dine and socialize often. In the tradition of English pubs, they brew great tasting English style beers and feature several English dishes. The chefs are committed to your enjoyment of our "comfort food" style of dining.
Unlike many chain restaurants, RBS is independently owned and operated. This gives them the ability to make changes to the menu and operations quickly to meet the needs of our customers. They use all fresh ingredients so the food served is as fresh as possible.
Erica Russo, The Point in Towson, The Point in FellsErica has been with RestaurantReputations.com for years. We are so pleased to work with such an amazing restauranteur as well as restaurant brand. Our goal is to work with all restaurant owners nationwide, to offer the best reputation management service available.
Family owned and operated, The Point Resturant Group prides on catering to what people want and they know what it takes for guests to have an enjoyable dining experience. Their scratch kitchen uses only the freshest local ingredients, including vegetarian, vegan and gluten-free menu options and the menus are revamped seasonally to keep things interesting (and of course, to keep your pallets happy).
Located in historic Fells Point and in Towson, you’ll be able to enjoy amazing views during your visit with us. If you’re looking for that classic Fells Point bar atmosphere, our first floor is equipped with plenty of TV’s to follow whatever sporting event you’re into, live music every Tuesday, Friday, Saturday and Sunday as well as our game room with pool, skeeball and more. Hoping for a quieter atmosphere? Head upstairs for additional dining and a separate bar.
Formerly known as The Crease, The Point in Towson is a completely renovated space with an open kitchen concept. Hang out in our main bar equipped with plenty of TV's for all of your sporting events or step over to our craft cocktail bar or our alleyway dining room for a softer ambiance. We also specialize in hosting private events as well as on & off-site catering.
100% Risk Free! No Contract. No Commitments, Just Results!
- Reputation Dashboard
- Custom Review site (prevent bad reviews!)
- Review Generation collateral
- 24/7 Review Site Monitoring
- Social Media Mention Tracking
- Monitor Employee Social Media Accounts
- Reputation Indicator alerts
- Web & Email Notifications
- Weekly & Monthly Trend Cloud Reports
- Reputation Scores & Grading
- Presence builder listings Platform
- Individual Review Management
- Competition Compare & Analysis
- Post & Share Reviews
- 24×7 Customer Support
- No Commitment, No Contract!
Create your own package>>
- We respond to your online Review sites*
- We post custom content to social media sites*
- We respond to Social Media Inquiries*
- Solicit Customer Reviews
- Custom email review templates
- Listing page Management*
- Online Damage control defense
- Employee Defamation protection
- Flag / Removal of unfair / malicious reviews
- Forward Social Leads
- Monthly Reputation Audit
- Dedicated local Support Rep
- *Daily / within 24 hours*
- No Commitment, No Contract!OR
Create your own package>>
- Mobile Friendly website
- Maintenance , hosting, security & updates*
- SinglePlatform Menu Sync Package
- Zenreach WIFI Marketing Package
- Logo / Graphic creation*
- Custom video teaser plus 2 social videos*
- SEO Friendly blog and article creation*
- No Commitment, No Contract!OR
Create your own package>>