Why Is Video So Important?

Doug Mace

This article first appeared in the Better Branding section of the June 2016 Maryland Beverage Journal and was written by Restaurant Reputations COO, Todd Collins. You probably have been hearing a lot lately about adding video into your marketing, and advertising. What you may be thinking is why you need to do this. There are … READ FULL ARTICLE »

Buy a Review With Restaurant Reputations… Kinda

Doug Mace

Trying to buy a review on Yelp, Open Table, or Google? Welcome to owning or managing a restaurant. The posting piranhas nipping at your heels make you want to boost your own ratings, but trying to do that can cost you more customers than a bad review does; and that’s saying something. Negative reviews are … READ FULL ARTICLE »

Gala Bencivenni: From Pizza Person to People Person

Doug Mace

Gala is an industry professional who started from a humble beginning, worked her way to managing and now helps others with her work at Restaurant Reputations. And it all started with pizza. Her experiences in bartending and management led her to Restaurant Reputations earlier this year. After time spent working on social media posts and … READ FULL ARTICLE »

Generate Revenue With FREE Wi-fi

Doug Mace

This article first appeared in the “Better Branding” section of the March 2017 Maryland Beverage Journal and was written by Restaurant Reputations COO, Todd Collins.     Generate Revenue With FREE Wi-Fi Some marketing professionals will tell you that Email Marketing is dead. Open rates for Email Marketing campaigns have dropped significantly in the last … READ FULL ARTICLE »

What’s Up With Instagram?

Doug Mace

This article first appeared in the “Better Branding” section of the April 2017 Maryland Beverage Journal and is written by Restaurant Reputations COO, Todd Collins.   What’s Up with Instagram? One of the most mysterious social media outlets to many restaurant owners is Instagram. The restaurant owners that utilize it are seeing it pay large … READ FULL ARTICLE »

Why We Offer No Contract Digital Services for Restaurants

Nick Collins

Sometimes what you do in business doesn’t make sense to other people. That’s OKAY! At Restaurant Reputations, we offer digital services with NO contracts, for all of our Clients. We offer month-to-month services; no commitment; no contracts with a strong emphasis on “our results will 100% do the talking”.   Many of our competitors require a … READ FULL ARTICLE »

Loyal Guests Mean Open Doors

Doug Mace

Keep Them Coming Back For More The everyday challenge of keeping a restaurant open involves bringing customers back. As more options open up “foodies” keep thinking the newest place is always the best. The important part is tapping into the reasons that keep them coming back. Loyalty reward programs seem cumbersome and irrelevant, but they give … READ FULL ARTICLE »

Close the Door on OpenTable

Doug Mace

Time to Prepare Punxsutawney Phil made his nonsensical prediction about the arrival of spring. Now it’s time to prepare for some of the most imperative months and holidays of the year for many restaurants, especially on the water. Vacations, Mother’s Day, Graduations, Father’s Day and all the other joys of summer are right around the … READ FULL ARTICLE »

Saying “Thank You” Before Social Media Says Something Different

Doug Mace

  Restaurants, and many other retailers battle the front lines against negative reviews on sites such as Facebook, Yelp, and Google. Are you fighting the right battle or quietly flanked and not bringing attention to your positive reviews? The need to respond to a negative experience is often obvious, but what about responding to a … READ FULL ARTICLE »

Reputation Management for your Restaurant?

Doug Mace

Don’t think you need Reputation Management for your Restaurant? We hope these stats will change your mind. As a restaurant owner, managing your online reputation—what people are saying about your business online—is more important now than ever. 97% of consumers aged 18-34 read online reviews to judge a local business and 68% of them say … READ FULL ARTICLE »

100% Risk Free! No Contract. No Commitments, Just Results!


  • Reputation Dashboard
  • Custom Review site (prevent bad reviews!)
  • Table top promo collateral
  • 24/7 Review Site Monitoring
  • Social Media Mention Tracking
  • Monitor Employee Social Media Accounts
  • Reputation Indicator alerts
  • Web & Email Notifications
  • Weekly & Monthly Trend Cloud Reports
  • Reputation Scores & Grading
  • Presence builder listings Platform
  • Individual Review Management
  • Competition Compare & Analysis
  • Post & Share Reviews
  • 24×7 Customer Support
  • No Commitment, No Contract!


<< Includes all basic features plus:
  • We respond to your online Review sites*
  • We respond to Social Media Inquiries*
  • We post custom content to social media sites*
  • Solicit Customer Reviews
  • Mystery Diner visit w/detail report
  • Loyalty Text/Rewards Program w/tablet
  • Custom email review templates
  • Listing  page Management*
  • Online Damage control defense
  • Employee Defamation protection
  • Promotion collateral
  • Flag / Removal of unfair / malicious reviews
  • Forward Social Leads
  • Monthly Reputation Audit
  • Dedicated local Support Rep
  • *Daily / within 24 hours*
  • No Commitment, No Contract!

Premium Plus

<< Includes all basic & premium plus:
  • Mobile Friendly website with Yearly facelift
  • Maintenance , hosting, security & updates*
  • Logo / Graphic creation*
  • Custom video teaser plus 2 social videos*
  • SEO Friendly blog and article creation*
  • *Monthly
  • No Commitment, No Contract!