The Restaurant Reputations Blog

A toast to Toast POS Partnership

Doug Mace

We are thrilled to announce our partnership with Toast. Toast’s restaurant management platform combines point of sale, front of house, back of house, and guest-facing technology that empowers restaurateurs to increase revenue, improve restaurant operations, and deliver amazing guest experiences. Reach out if you’re interested and we can get you connected with Toast! 

How many reviews do I need to get one more star?

Doug Mace

We get asked this question a lot, so let us help you do the math! Please use the widget below to input your criteria.

Importance of Advertising on Waze

Doug Mace

In today’s world, phones have become an important accessory. Everywhere you go, it’s almost inevitable that you will see people scrolling through their phones whether it’s on social media or looking for the best place to shop or stop for a bite to eat. One application that goes unnoticed by many businesses but is important … READ FULL ARTICLE »

Millennial Reviews – Good or Bad?

Doug Mace

Many people may think that the millennial generation is “picky” or “spoiled” when it comes to our buying habits. However, we just want to make sure that we are getting the best product or service we can without wasting time or money. The best way to make sure of this is through review sites, which … READ FULL ARTICLE »

The New Facebook NewsFeed Algorithm

Doug Mace

Don’t panic just yet. We have answers.   Have you noticed a change in your Facebook NewsFeed algorithm? Do your “friend’s” posts keep popping up day after day after day? Does it annoy you to the nth degree? Do you think this affects how many people see your posts? Are you wondering why I’m asking … READ FULL ARTICLE »

Baltimore County Restaurant Week – The End Is Near

Doug Mace

Go Out While You Still Can It’s almost August 19th, signaling the end of Restaurant Week in Baltimore County. If you haven’t gotten out yet then you might miss out altogether. With over sixty participating locations offering a variety of brunch, lunch, and dinner menus for $15 – $35 you can’t go wrong by trying an … READ FULL ARTICLE »

Instagram the Almighty: “The Instagram Experience”

Doug Mace

The Instagram Experience and The Experience Economy Instagram challenges restaurants to stay flashy and chic at all times. Whether it’s a picture of a flashy pumpkin latte in a bright orange mug or a head-on whole fried snapper looking back at you, the presentation of the food, the atmosphere, the overall experience matters and it’s … READ FULL ARTICLE »

Snapchat Keeps Changing and Consumers Keep Clicking

Doug Mace

Last month Snapchat released a new feature called Snapmap, allowing users to find friends and hot spots with large gatherings of snappers. Snapmap created quite a stir from supporters and skeptics alike, but that may only be the most notable change they’ve made this year. With several small tweaks, new Snapchat features may change how … READ FULL ARTICLE »

Servers Beware

Doug Mace

Baltimore Restaurant Week Is Upon Us Its that time again. It comes around twice a year. Servers love to hate it, and all the Yelpers just love it. Its Baltimore Restaurant Week. Get ready to explain where the bathroom is twice as much, and answer whether or not free parking exists. But most importantly, get … READ FULL ARTICLE »

July 4th Weekend Approaches: Are You Ready?

Doug Mace

With the July 4th holiday weekend fast approaching. What are some of the best ways to attract guests to your venue instead of your neighbors’? Specials are always great and so are the obvious live music and outdoor spots. But what can make you stand out against the red, white, and blue frozen drinks? July … READ FULL ARTICLE »

Snapchat, What is Snap Map?

Doug Mace

Snap Map may seem like a confusing addition to an already curious application, but for a restaurant or bar this feature is a magic wand to multiply customers immediately. This new tool makes your customer your billboard. Word of mouth is online. Now with the addition of Snap Map, finding out where your friends are … READ FULL ARTICLE »

Your Customers Want Original Content, So Should You

Doug Mace

      Providing original content for your website is an important aspect of driving sales. Keeping customers informed on changes and updates at your bar or restaurant creates continued interest. Whether a blog post, a new video or simply a website update, new content brings new customers. When your menu changes over and you … READ FULL ARTICLE »

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