Restaurant Social Media Posting

We post for you!

Fresh Content, 7 days a week. Done for you!

More than 51 percent of Facebook users and 81 percent of Twitter users expect a response to an online complaint within one day. With that kind of pressure, restaurant’s need a way to instantly hear what their customers are saying to them online. That’s where we come in!

Taking your social to a new level

We monitor what customers are saying about you on UrbanSpoon.com, OpenTable, Zagat, Facebook, Instagram, and Twitter and can up-sell, interact, build, engage, and respond to customer service inquiries. Our focus is on building a fan base, conducting customer service, and generating leads.

We do it for you!

Our Restaurant Social Media Posting solution combines the skills of our experienced reps that compose thoughtful, engaging and unique content, specifically created for your restaurant. The result is a creative and meaningful social media campaign that is authentic and captivating. We use best practices such as consistent use of hashtags which increase your chances of being found in social searches. We also follow Forrester's POST Methodology.

Social Customer Service

Social media takes work and a lot of time. Any restaurant that has tried running their own Facebook and Twitter profiles knows that gaining new customers is very difficult. Our solution and staff will help even the busiest restaurant monitor and respond, which results in better leads, referrals and sales.

100% Risk Free! No Contract. No Commitments, Just Results!

Basic

  • Reputation Dashboard
  • Custom Review site (prevent bad reviews!)
  • Table top promo collateral
  • 24/7 Review Site Monitoring
  • Social Media Mention Tracking
  • Monitor Employee Social Media Accounts
  • Reputation Indicator alerts
  • Web & Email Notifications
  • Weekly & Monthly Trend Cloud Reports
  • Reputation Scores & Grading
  • Presence builder listings Platform
  • Individual Review Management
  • Competition Compare & Analysis
  • Post & Share Reviews
  • 24×7 Customer Support
  • No Commitment, No Contract!

Premium

<< Includes all basic features plus:
  • We respond to your online Review sites*
  • We respond to Social Media Inquiries*
  • We post custom content to social media sites*
  • Solicit Customer Reviews
  • Mystery Diner visit w/detail report
  • Loyalty Text/Rewards Program w/tablet
  • Custom email review templates
  • Listing  page Management*
  • Online Damage control defense
  • Employee Defamation protection
  • Promotion collateral
  • Flag / Removal of unfair / malicious reviews
  • Forward Social Leads
  • Monthly Reputation Audit
  • Dedicated local Support Rep
  • *Daily / within 24 hours*
  • No Commitment, No Contract!

Premium Plus

<< Includes all basic & premium plus:
  • Mobile Friendly website with Yearly facelift
  • Maintenance , hosting, security & updates*
  • Logo / Graphic creation*
  • Custom video teaser plus 2 social videos*
  • SEO Friendly blog and article creation*
  • *Monthly
  • No Commitment, No Contract!