FOH Analysis

Our undercover resource is a professional of 35 years in the hospitality industry with a background as a restaurant owner, chef, management and service trainer for dozens of local restaurants. Our diner will measure your restaurants performance and provide a detailed, step-by-step narrative of the experience in your restaurant. The feedback you receive from our report will be complete, detailed, objective and fully fact-checked. The full version is a $2,000 value and this is at a minimum a $500 comprehensive analysis.

 

 We expertly mystery dine all types of restaurants, from fast food to casual dining to five-star gourmet, and all of our clients appreciate the positive impact that our observations and analysis have on employee engagement, service, and overall customer satisfaction.

 

Actionable Insight for Restaurants Collecting and aligning data only provides value if that information is actually used to improve performance at each location, so it is critical that the data is useful at the operator level.

 

With that in mind, our undercover professional can implement a strategy based upon his data and fully consult with the restaurant to make sure improvements are being made on the data provided. You may, of course, utilize the information to make necessary improvements on your own, based on the observations and analysis.