Welcome!
I would like to personally thank you for signing up with Restaurant Reputations. It is my pleasure to assist your restaurant with social posting, online review response, and online visibility.
(Pictured Left to Right) Kirby, Marissa, Whitney, Gala, Lauren, Todd, Hope, Nicole, Holly, Mattie and Jessica. The Restaurant Reputations, Maryland Headquarters Team.
mission is to treat you, our client, as family and we couldn’t be happier to have you with us.
Below, are resources to help you find the answers you need and always remember, our world class support is here for you.
Again, I welcome you to our team! We are thrilled to work with you and for you.
Sincerely,
Todd Collins
Chief Operating Officer
todd@restaurantreputations.com
(443)-954-1140
What’s Next?
In the next couple of days, our review response and social media team will be contacting you to get the pertinent information we need to start working on your behalf.
*This is the most important step in the initial stages. In order to represent you and your brand in the best way possible, we must get be able to get as much information from you, as we can.
Once we have that information we immediately get to work!
Thank you in advance for your assistance with this.
Contact Us!
If at anytime you need to contact us, here is the information you will need.
I need to contact my Social Media Team “I have a menu change, I need a post to go out now or something to be taken down.”
Email Social>>
Call or Text Nicole at (410)-925-4484
I need to contact my Review Responder “I have a review I need to talk about or an online listing that doesn’t look right.”
Email Review>>
Call or Text Shane at (443)-504-3599
I need to contact my Customer Support Rep “I have a general question, billing, need to upgrade or downgrade services.”
Email Support>>
Call or Text Gala at (443)-255-5554
I need help with my Loyalty program or tablet
Email Loyalty>>
Call or Text Lauren at (443)-955-3441
I need to reorder portal cards
Email Support>>
Call or Text Hope at (540-397-6435
Submit a technical support ticket here >>
I want to schedule my mystery dine>>
Video Tutorials
We suggest you start with these onboarding videos which will get you up to speed quickly.
Click here to start>> Todds videos go here
Do you still have a question that is not listed above? Call us now at (443)-689-7662
