The Restaurant Reputations Blog

Close the Door on OpenTable

Doug Mace

Time to Prepare Punxsutawney Phil made his nonsensical prediction about the arrival of spring. Now it’s time to prepare for some of the most imperative months and holidays of the year for many restaurants, especially on the water. Vacations, Mother’s Day, Graduations, Father’s Day and all the other joys of summer are right around the … READ FULL ARTICLE »

Saying “Thank You” Before Social Media Says Something Different

Doug Mace

  Restaurants, and many other retailers battle the front lines against negative reviews on sites such as Facebook, Yelp, and Google. Are you fighting the right battle or quietly flanked and not bringing attention to your positive reviews? The need to respond to a negative experience is often obvious, but what about responding to a … READ FULL ARTICLE »

Reputation Management for your Restaurant?

Doug Mace

Don’t think you need Reputation Management for your Restaurant? We hope these stats will change your mind. As a restaurant owner, managing your online reputation—what people are saying about your business online—is more important now than ever. 97% of consumers aged 18-34 read online reviews to judge a local business and 68% of them say … READ FULL ARTICLE »

Evolving the Reputation of a Restaurant

Doug Mace

This article was originally featured in the Beverage Journal of Maryland   Todd Collins: Evolving the Industry Todd Collins of Platinum Reputations doesn’t take “days off”. In fact most everything he does has a purpose and that purpose is the client. The company hashtag #educateevolvedefend lends itself to the idea that this industry is ever-changing and … READ FULL ARTICLE »

Improve your Restaurants Reputation, ratings and reviews.

Doug Mace

Improve your Restaurants Ratings and Reviews online with these free tips and tricks.   Have you ever Googled your restaurant? If not, do it right now. What comes up on the first page of results? You’ll likely see a lot of the top review sites such as Yelp, TripAdvisor, and OpenTable. Pay the most attention to … READ FULL ARTICLE »

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