Posted July 25, 2017 by & filed under blog.

The Instagram Experience and The Experience Economy Instagram challenges restaurants to stay flashy and chic at all times. Whether it’s a picture of a flashy pumpkin latte in a bright orange mug or a head-on whole fried snapper looking back at you, the presentation of the food, the atmosphere, the overall experience matters and it’s … READ FULL ARTICLE »

Posted July 6, 2017 by & filed under blog.

Baltimore Restaurant Week Is Upon Us Its that time again. It comes around twice a year. Servers love to hate it, and all the Yelpers just love it. Its Baltimore Restaurant Week. Get ready to explain where the bathroom is twice as much, and answer whether or not free parking exists. But most importantly, get … READ FULL ARTICLE »

Posted June 16, 2017 by & filed under blog.

“I love that I get paid to sit on Facebook. I wear yoga pants and I can bring my dog to work.”   In the industry for a decade, Hope Seidl worked everything from hostess, to manager, to marketer while working in restaurants. After a life-changing experience in Colorado she came back to Baltimore with … READ FULL ARTICLE »

Posted May 1, 2017 by & filed under blog.

Keep Them Coming Back For More The everyday challenge of keeping a restaurant open involves bringing customers back. As more options open up “foodies” keep thinking the newest place is always the best. The important part is tapping into the reasons that keep them coming back. Loyalty reward programs seem cumbersome and irrelevant, but they give … READ FULL ARTICLE »

Posted April 18, 2017 by & filed under blog.

Time to Prepare Punxsutawney Phil made his nonsensical prediction about the arrival of spring. Now it’s time to prepare for some of the most imperative months and holidays of the year for many restaurants, especially on the water. Vacations, Mother’s Day, Graduations, Father’s Day and all the other joys of summer are right around the … READ FULL ARTICLE »